- Course Eligibility:
12th Std. passed in any discipline
Basic IT literacy skills
Basic knowledge of English language
- Course Objective:
Providing effective customer support has become an important priority for companies. There is a need, therefore, for professionals who can run valuable customer service functions and thus develop valued customer relationships.Diploma in Customer Service Management launched by Maharashtra Knowledge Corporation with Global Talent Track is a comprehensive course designed to impart professional training pertaining to the subject.
- Course Duration:
132 hours (11 weeks; 5 days per week; 2 hours per day)
- Course Fees:
Rs. 3200/- (inclusive of course fees, examination fees and certification fees)
- Batch Schedule:
All course – batches commence every month
Last date of fee payment – 15th of every month
Batch timings as per the convenience of the Learner
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