• MKCL-LOGOCourse Name:
    Diploma in Customer Service Management 
  • Course Eligibility:
    12th Std. passed in any discipline
    Basic IT literacy skills
    Basic knowledge of English language
  • Course Objective:
    Providing effective customer support has become an important priority for companies. There is a need, therefore, for professionals who can run valuable customer service functions and thus develop valued customer relationships.

    Diploma in Customer Service Management launched by Maharashtra Knowledge Corporation with Global Talent Track is a comprehensive course designed to impart professional training pertaining to the subject.

  • Course Duration:
    132 hours (11 weeks; 5 days per week; 2 hours per day)
  • Course Fees:
    Rs. 3200/- (inclusive of course fees, examination fees and certification fees) 
  • Batch Schedule:
    All course – batches commence every month
    Last date of fee payment – 15th of every month
    Batch timings as per the convenience of the Learner


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