• Course Name:
  Diploma in Customer Service Management 

• Course Eligibility:
  12th Std. passed in any discipline
  Basic IT literacy skills
  Basic knowledge of English language

• Course Objective:
  Providing effective customer support has become an important priority for companies. There is a need, therefore, for professionals who can run valuable customer service functions and thus develop valued customer relationships.

  Diploma in Customer Service Management launched by Maharashtra Knowledge Corporation with Global Talent Track is a comprehensive course designed to impart professional training pertaining to the subject.

• Course Duration:
  132 hours (11 weeks; 5 days per week; 2 hours per day)

• Course Fees:
  Rs. 3200/- (inclusive of course fees, examination fees and certification fees) 

• Batch Schedule:
  All course – batches commence every month
  Last date of fee payment – 15th of every month
  Batch timings as per the convenience of the Learner

 

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