Terms & Conditions
Parth Knowledge Network Pvt. Ltd. (PKNPL)
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Customer Data Retention/Deletion
PKNPL will initiate permanent deletion of all customer data in case of account suspension as per the request of the customer or as per company's policies. However, customer data can be retained by the company as per the permissible limit of law for cases that require the application of company's policies and for dispute resolution. The customer is hereby liable to permit data retention within the scope of policies as permitted by the law.
Confidentiality
The customer is liable to choose and set a strong password/passcode while registering for any portal and is fully accountable for maintaining password confidentiality always. PKNPL, as per the scope permitted by law, holds all the rights to access and share the customer information provided for portal registration where applicable.
Data Security
PKNPL is liable to secure and protect customer's legal & financial information with adequate security and privacy levels as per the Information Technology Act, 2000 and other governing policies. PKNPL holds the right to update/modify the terms of usage anytime without providing any prior notice to the customer. However, there being any changes in the privacy policy that directly affects customer's rights or terms of usage shall be communicated on electronic mail. The customer is liable to stay updated with the company policies as per the modifications made on the uploaded policies on company's website.
Usage Monitoring
PKNPL holds the right to record the customer usage details like the time duration of portal usage, frequency of use, storage amount utilized etc as per the regulations governed by law to make constant integrations in our services and for service enhancement.
Use of Cookies
PKNPL makes use of cookies both of temporary and permanent nature for data handling on website and portal. The temporary cookies are deleted from customer's system after every session. The customer can choose to stay signed in with the login credentials wherein a permanent cookie will be installed on the customer's system and the customer will no longer require to sign in every time he wishes to login.
External Links
PKNPL uses external links on the website. Customers should visit the external links only after adequate identification of potential security threats. PKNPL holds no responsibility on the data captured, used, modified by external/third party links under any circumstances possible. The customer should be aware of the potential security concerns before clicking on any external links.
Information Security
PKNPL ensures adequate security levels for data collection/processing on our web platform both virtually and physically to provide protection against unauthorized access of any information pertaining to the customer. The employees of PKNPL are provided restricted access to customer data only pertaining to the relevance of role and task management.
Customer's Data Sharing
PKNPL may share customer data with authorized third-party operators (such as telecom providers for SMS/WhatsApp/RCS routing) for reasons concerning connectivity and undisrupted routing mechanisms to ensure service delivery.
Dispute Resolution
In case of any dispute in terms of services, the customers are required to get in touch with our support team on connect@parthinfo.com for complaints and quick resolutions. If any dispute requiring legal resolution is raised, it will be resolved as per the regulations of governing law and jurisdiction.